T+C's and Shipping Info

Privacy Policy
Two Islands respects the use of your personal details and your privacy will be protected with confidence. Any personal information provided will be used for internal use only and will not be disclosed to any third party.

Refund Policy
No refunds are issued unless the product is faulty or the incorrect item was sent, in which case, a refund or exchange will be issued.

Twoislandsco.com pricing is in New Zealand dollars (NZD), and include GST (Goods and Services Tax). Twoislandsco.com.au pricing is in Australian Dollars (AUD) and include GST (Goods and Services Tax).

Discount Codes
Discount codes are not valid in conjunction with sale items on twoislandsco.com and twoislandsco.com.au nor can discount codes be used via the subscribe and save programme. 

Shipping and Delivery
Orders placed before 3pm Monday through to Friday will be dispatched the same day. You will receive a shipping confirmation email from us as soon as your parcel has been dispatched with your tracking number and a link to the website where you can track your parcels journey. Delivery times are estimates only and can vary depending on your location and distance from Auckland, New Zealand. These do not include delays caused by shipping couriers, credit card verification processes, customs holds & any other delay outside of our control. We ship using Courier Post for NZ orders and NZ Post for Australian customers. 

New Zealand Shipping Information
We do not currently post PO Boxes.

Australian Shipping Information
Australian customers please place your Two Islands order via www.twoislandsco.com.au